Refund policy
We hope you adore your handcrafted items, but if something’s not quite right, here’s how we handle it:
We do not offer refunds, but we are happy to offer an exchange for the same item or a similar one of equal value — within 7 days of delivery.
To request an exchange:
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Email us at info@apricusnaturals.com with your order number and reason for the exchange
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Products must be unused, in original condition, and safely packaged for return
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Customers are responsible for return shipping costs
If your item arrives damaged or incorrect, please send us a photo within 3 days so we can make it right!
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By placing an order on https://apricusnaturals.com, you agree to the following terms:
- You are responsible for providing accurate shipping and contact information.
- We are not responsible for delays or lost packages caused by the postal service.
- All product images and descriptions are intended to represent the product as accurately as possible, but since items are handmade, slight variations may occur.
- All content, photos, and products on this site are the property of Apricus Naturals and may not be copied or reused without permission.
- Our products are handcrafted with natural ingredients — please read labels carefully and patch test if needed, especially if you have allergies or sensitive skin.