Refund policy

We hope you adore your handcrafted items, but if something’s not quite right, here’s how we handle it:

We do not offer refunds, but we are happy to offer an exchange for the same item or a similar one of equal value — within 7 days of delivery.

To request an exchange:

  1. Email us at info@apricusnaturals.com with your order number and reason for the exchange

  2. Products must be unused, in original condition, and safely packaged for return

  3. Customers are responsible for return shipping costs

If your item arrives damaged or incorrect, please send us a photo within 3 days so we can make it right!

•••

By placing an order on https://apricusnaturals.com, you agree to the following terms: 

  • You are responsible for providing accurate shipping and contact information.
  • We are not responsible for delays or lost packages caused by the postal service.
  • All product images and descriptions are intended to represent the product as accurately as possible, but since items are handmade, slight variations may occur.
  • All content, photos, and products on this site are the property of Apricus Naturals and may not be copied or reused without permission.
  • Our products are handcrafted with natural ingredients — please read labels carefully and patch test if needed, especially if you have allergies or sensitive skin.